1
Vote

Change language for javascript messages

Javascript message boxes (like deletion confirmation) are not yet localized.

Id #4916 | Release: None | Updated: May 20 2008 at 10:49 PM by cosmo0 | Created: May 20 2008 at 10:44 PM by cosmo0

3
Vote

Complete rewrite of the code in english

Right now, most of the code, database tables, database fields, function names etc are in french. For HelpDesk to get contributions, maybe it should be in english. It's not a small task, so maybe it...

Id #4915 | Release: None | Updated: Aug 19 2009 at 9:26 PM by stemarie | Created: May 20 2008 at 10:22 PM by cosmo0

1
Vote

Encrypt technical documentation in base

The technical documentation may contain sensitive information such as passwords : it should be encrypted in the database.

Id #4914 | Release: None | Updated: May 20 2008 at 10:18 PM by cosmo0 | Created: May 20 2008 at 10:18 PM by cosmo0

1
Vote

View technical docs when viewing a client or a ticket

Make possible to quickly view technical documentation (which may contain passwords for example) when viewing a ticket.

Id #4913 | Release: HelpDesk 0.3 | Updated: May 20 2008 at 10:17 PM by cosmo0 | Created: May 20 2008 at 10:17 PM by cosmo0

1
Vote

Display client's contact informations next to their tickets

Display, somewhere, somehow, the client's informations (email, phone) when viewing a ticket

Id #4912 | Release: HelpDesk 0.3 | Updated: May 20 2008 at 10:15 PM by cosmo0 | Created: May 20 2008 at 10:15 PM by cosmo0

1
Vote

Required fields validation on forms

Add RequiredFieldValidators in forms.

Id #4911 | Release: HelpDesk 0.3 | Updated: May 20 2008 at 9:06 PM by cosmo0 | Created: May 20 2008 at 9:05 PM by cosmo0

4
Vote

Automatic emailing

Automatic emailings new tickets and tickets updates.

Id #4904 | Release: HelpDesk 0.3 | Updated: Aug 19 2009 at 9:26 PM by stemarie | Created: May 20 2008 at 3:31 PM by cosmo0

1
Vote

Search tickets

A search field somewhere, that searches in titles and comments.

Id #4903 | Release: HelpDesk 0.3 | Updated: May 20 2008 at 9:20 PM by cosmo0 | Created: May 20 2008 at 3:29 PM by cosmo0

1
Vote

Tags on tickets

Put multiple tags on tickets, for faster searching

Id #4902 | Release: HelpDesk 0.3 | Updated: May 20 2008 at 9:20 PM by cosmo0 | Created: May 20 2008 at 3:29 PM by cosmo0

2
Vote

File upload for tickets

Being able to upload files (screenshots, Word or pdf documents...) to a comment/ticket

Id #4901 | Release: HelpDesk 0.3 | Updated: May 21 2008 at 8:39 AM by poretti | Created: May 20 2008 at 3:28 PM by cosmo0

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